Phrases you hate to hear from customers

Posted 06 January 2010 - 03:47 PM

QUOTE (System Tech Senior @ Jan 4 2010, 03:45 PM) <{POST_SNAPBACK}>

QUOTE (buckeye45 @ Jan 4 2010, 01:52 PM) <{POST_SNAPBACK}>

I'm sure anyone who has been in any residential customer's homes have heard this

"Don't mind the mess, we are just moving in."

Sure you are just moving in, it looks like a episode of "Hoarders" in here. There is mail from the 70's and food from last year stacked up in your living room. No I don't mind the dog crap stuck on your carpet and the cat piss smell.

100 times on this one!

AMEN brother

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Posted 06 January 2010 - 04:58 PM

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Posted 06 January 2010 - 05:20 PM

There's only 1 "o" in LOSE and LOSER.

If you spell it any other way, you are WRONG!

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Posted 06 January 2010 - 11:08 PM

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Posted 07 January 2010 - 04:23 AM

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Posted 28 January 2010 - 04:50 AM

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Posted 28 January 2010 - 08:13 AM

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Posted 28 January 2010 - 02:10 PM

It's almost always the frontline workers that bare the brunt of a customers wrath, hopefully your service and professonalism will outshine the fact you recieved the orders so late.

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Posted 09 February 2010 - 07:17 PM

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Posted 09 February 2010 - 07:27 PM

Cut the guys cable line down next time, Ryan. When he comes out to complain tell him, "Hey, the static's gone, right?"

There's only 1 "o" in LOSE and LOSER.

If you spell it any other way, you are WRONG!

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Posted 09 February 2010 - 07:51 PM

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Posted 27 February 2010 - 09:28 AM

Living in a place you use to call "freezing up north"...


If my writing sometimes looks weird...
Consider that:
-I'm not drunk
-I'm not on drug
-I'm not half-awake
-I'm just.... french

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Posted 27 February 2010 - 10:10 AM

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Posted 27 February 2010 - 01:30 PM

QUOTE (System Tech Senior @ Feb 27 2010, 11:10 AM) <{POST_SNAPBACK}>

LOL.. Got into a slight argument for entering a cow pasture the other day. I told the guy i'm not arguing with you, got in the truck and backed up. He was still talking as I was leaving.

Happens so many times!!

My best one:
The guy gets out of it's home and start yelling at us while we are trying to skip the lasher over it's TV drop.
"Get out of here, you are not allowed to enter my property!!!"
So we try to calm him but nothing works.... and we are in a really bad position, so I decide to remove it's TV drop and leave it on the ground while I'm doing my work...
But the guy is really really mad... He sudenly disapear in the garage... During this time we got able to pull the lasher over it's yard up to his neighboor's yard.
The guy sudenly comes back with a pair of cutters, he takes his drop and puts it in the cutters and look at us and he says "Get the f&%k out of here or I'm cutting this cable!!!"
From there, I realized that I was dealing with an "Award Winning Moron" and I didn't say a word, I just looked at my partner...
He simply told him very calmly: "Ok, cut it if you want, I don't care"
Then, there was a long silence... the guy looked at us, looked at the drop, looked at us and looked at the drop again, realizing what he was about to do... He just dropped the drop on the ground and got back into it's home without saying a word!!!

Living in a place you use to call "freezing up north"...


If my writing sometimes looks weird...
Consider that:
-I'm not drunk
-I'm not on drug
-I'm not half-awake
-I'm just.... french

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Posted 27 February 2010 - 03:35 PM

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Posted 01 March 2010 - 07:55 AM

QUOTE (strange052 @ Jan 6 2010, 05:58 PM) <{POST_SNAPBACK}>

Every time we go out on a prefield check we get the same one. Got it again today.... They told me on the phone you would dig in our new line TODAY.

yea right... 3 feet of snow, 2 and half feet of ground frost, and Ill whip out my Swiss Army pocket trencher and dig it in for ya. see ya in the spring moron

Hahahahaha And it's always a new house too that they've been building for the past year. They wait until December to order service and then they don't understand why we can't bury it right then. Hey moron, have you even looked outside? There is 2 feet of snow on the ground! "But I really need service today", they say in a whiny voice. And now I'm the bad guy.

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Posted 01 March 2010 - 04:11 PM

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Posted 01 March 2010 - 04:50 PM

For me on the cable side if I'm working a power outage checking equeptment when the 20th person yells at me if I with the power co while I'm up a pole .......... I always say I'm with the Water and Sewer.

It just blows their mind. Try it and see what kind of looks you get.

olo131

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Posted 01 March 2010 - 05:05 PM

I was in a double bucket hotline truck with power company markings on the side of it pulled over to the curb waiting for flaggers when a lady come running out yelling "wait wait , I almost missed you".
The three of us look at each other in the cab and the lead looks down at her and asks "What are you talking about", she says aren't you guys doing garbage pick-up----then she reads the side of the truck, swears and runs back in her driveway.

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Posted 01 March 2010 - 05:09 PM

QUOTE (olo131 @ Mar 1 2010, 05:50 PM) <{POST_SNAPBACK}>

For me on the cable side if I'm working a power outage checking equeptment when the 20th person yells at me if I with the power co while I'm up a pole .......... I always say I'm with the Water and Sewer.

It just blows their mind. Try it and see what kind of looks you get.

olo131

Mouhahahahahahah!!!
One of my co-workers always answer when someone ask him what he's doing "I'm installing the hot water" and, believe it or not, one day, someone answered him "Why? I already have it..?" so he answered "Well, it's gonna be better when I'll be done".... The women turned back to yell in the house to her husban "He's installing the hot water, wait before taking your shower so you can feel the difference!!"

Trust me... Montreal is a very strange place to work....

Living in a place you use to call "freezing up north"...


If my writing sometimes looks weird...
Consider that:
-I'm not drunk
-I'm not on drug
-I'm not half-awake
-I'm just.... french

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